If you email us and don’t receive a response within 24 hours, please, please, please, check your spam filter, junk mail folder, or whatever it is you use to filter out that nasty spam! We answer EVERY email, so if you don’t get a reply from us it means that the email has been swallowed up somewhere along the line. Please remember, we WILL answer your email and typically within 24 hours (or less). If you don’t receive a reply from us, we are NOT ignoring you. It means that something has happened to our reply after it has left our mail server.